First, an apology to my email subscribers…Sometime at the beginning of the year automatic emails were inadvertently discontinued. Although I kept writing and posting, you were no longer receiving regular updates. Actually, it was through one of my faithful readers that the problem was brought to my attention.

But now it’s fixed!…and to get you caught up I’ve summarized 2 months of posts for you below (just click on the links). I hope this will help you pick up where you left off. Thanks for being faithful readers and commentators. I thrive on your support and feedback. This blog exists because of you. (more…)

How can we become the company that would put us out of business?”

Danny Meyer (CEO of Union Square Hospitality Group)

Picture: www.georgetownvoice.com

If a picture is worth 1000 words, than a video must be worth 1,000,000. In the course of explaining concepts and facilitating teams I’ve found graphics and video illustrations to be extremely powerful. My recommendation: watch once to “take it in,” then a second time with some key concepts in mind (see below).

Concepts to Ponder (while re-watching the video):

• Work (…together, harmony…before the crisis)
• Common Cause (a prerequisite)
• Problems (will come)
• Practice (better have happened beforehand)
• Leadership (needed)
• Winning (together)