These periodic “blog quotes” are intended to give your brain the necessary jolt (and excuse) to “jump the tracks,” challenge what you’re doing and find better ways to make great things happen.
As a merchant, my desire has always been to inspire customers, exceed their high expectations, and establish and maintain their trust in us. As an employer, my duty has always been to also do the same for people on the other side of the counter. For partners. This latter responsibility has driven me for many, many years.”
Howard Schultz (Founder of Starbucks, “Onward”)
- Are you actively inspiring both your customers (ex. customers, congregation, mentoring group, etc.) and your own team (ex. employees, family, spouse network, supporters, etc.)?
- Which group are you neglecting i.e. is under-inspired? What actions can you take to make up for it?
- Think about the “inspiration relationship” between “your customers” and “your team.” How can your team help inspire your customers? What’s your contribution to make that happen?
Be inspired, take action, help others by sharing…
Picture: www.thestreet.com
